Shipping & Returns
At CC Oct 2023, we strive to provide the best service possible to our customers. We offer free shipping on all orders over $50 and a flat rate of $5 for all other orders. Our shipping times vary depending on your location, but we aim to have your order delivered within 3-5 business days. In the unlikely event that your order arrives damaged or incorrect, please contact us within 48 hours and we will gladly provide a replacement or refund. If you are not satisfied with your purchase, we accept returns within 14 days of delivery. Please ensure the item is in its original packaging and condition. Refunds will be issued once the item is received and inspected.
Shipping Policy
We understand that shipping can be a concern for our customers, but we want to assure you that we take great care in packaging and delivering your order. We use eco-friendly materials whenever possible and work with reputable carriers to ensure a timely and safe delivery. Our shipping rates are calculated based on the weight and size of your order, and we do our best to keep them as low as possible. If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
Return & Exchange Policy
At CC Oct 2023, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns and exchanges within 14 days of delivery. Please contact us to initiate the process. Items must be returned in their original packaging and condition. We will issue a refund or exchange once the item is received and inspected. Please note that we do not cover the cost of return shipping unless the item arrived damaged or incorrect.